Deposit, Payment, & Refund Policy
Deposit Requirement
A $50 flat deposit is required to secure your booking. This deposit is required regardless of the total cost of the catering service.
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The deposit reserves your booking date and time
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The deposit is applied toward your final invoice
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No booking is considered confirmed until the deposit is received
Example:
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Total catering cost: $650
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Deposit paid at booking: $50
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Remaining balance due no later than 24 hours before the scheduled booking: $600
The $50 deposit is not an additional fee—it is credited toward the total cost of service.
Refund Policy
The $50 deposit is fully refundable if the booking is canceled at least 72 hours (3 days) before the scheduled booking.
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Cancellations made within 72 hours of the scheduled booking will result in the forfeiture of the $50 deposit.
Cancellations & Changes
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Cancellations must be submitted via email or text message. A written letter is not required.
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Date or time changes requested within 72 hours of the scheduled booking are subject to availability and may result in forfeiture of the deposit.
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If the caterer must cancel due to unforeseen circumstances, all payments, including the deposit, will be fully refunded.
Final Payment
The remaining balance (after the deposit) must be paid no later than 24 hours before the scheduled booking, unless otherwise agreed upon in writing.
Agreement
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By submitting a deposit, the client acknowledges and agrees to the terms outlined in this policy.